|
Credit One Bank’s latest marketing campaign is using humor to connect with shoppers and build brand awareness in a crowded landscape of financial advice, according to Chief Marketing Officer Michael Coleman.
Dubbed “The Credit Wreckers,” the campaign features four cartoon characters that embody common mistakes consumers make that hurt their credit. For instance, one character named “Cancelina” cancels her unused credit cards once they’re paid off, which can decrease the length of her credit history and hurt her credit mix. Another character, “Max Out,” uses his full line of credit when he should only use up to 30% or else face a lower score.
While emotional messages may stay longer in a consumer’s memory, a humorous spot may be more likely to make an immediate connection with a consumer and have a higher likelihood of being shared, Coleman said. We spoke with the marketing chief about the campaign’s business goals, consumer insights and content marketing strategy.
|