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With retailers, influencers and the culture at large encouraging shoppers to “treat themselves” and upgrade, Back Market is telling people to do the opposite — and buy used. Its tagline, “Downgrade Now,” challenges U.S. consumers to buy refurbished products at a lower price without having to sacrifice quality.
It’s also communicating a sustainability message through its marketing and advertising campaigns. "At the heart of this is shifting people's mindset towards tech," said Amanda Michel, U.S. Director of Marketing. "Part of this is about actually impacting culture and really being able to speak to people about how they use tech and what their tech needs are.”
In some ways, however, breaking into the U.S. market — which is saturated by a steady stream of new releases and product upgrades — is a challenge. Back Market’s strategy has been to lead with out-of-home ads that convey a message rather than focus on a product and to increase brand awareness through pop-up activations. Read our deep dive into Back Market’s marketing strategy, challenges and growth as the brand expands its U.S. footprint.
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