Topic

Agencies

  • Change In Store

    The last two years have witnessed a voracious feeding frenzy in the food retailing industry: Albertson’s Inc., Boise, ID, America’s fifth largest U.S.

  • New Jersey May Regulate Spam

    SENDERS OF UNSOLICITED e-mail to New Jersey residents would be required by a new bill to label their solicitations as advertisements. The notice must,

  • A New Chapter

    TAKE THAT, Barnes & Noble. En garde, Amazon.com. Independent bookstores are striking back.The American Booksellers Association is launching Book Sense,

  • Virtual Used Cars

    WOULD YOU BUY a used car on the Internet without being able to kick the tires?Maybe not. But AutoTradeCenter.com, Scottsdale, AZ, is counting on the fact

  • Make a Good First Impression

    IN YEARS GONE BY, the acquisition of new customers was a company’s primary growth strategy. But as we analyze our businesses, we see that understanding

  • Productivity vs. Profitability

    AS ANYONE who has ever seen one of today’s call centers knows, there are a dizzying array of technology tools to measure calling productivity. Though

  • Collins Staffer Explains Sweepstakes Bill

    SEN. SUSAN COLLINS (R-ME) may refine her tough new sweepstakes bill with an eye toward making it more friendly to direct marketers. But critical elements,

  • A Great Romance

    WHY SHOULD hot, steamy romance be the sole province of women who look like they’re about to starve to death?That question prompted Joanne K. Morse to

  • Gore Staffer Warns DMers: Better Self-Regulate

    SELF-REGULATION was the magic word during the Direct Marketing Association’s Government Affairs Conference last month at the Watergate Hotel in Washington,

  • Canadian DMers Do Good, Eh?

    SIX CANADIAN direct marketing firms began an industrywide initiative last month to help the Canadian Red Cross reunite families torn apart by the Balkan