Benchmarking Your “Customer Relationship Maturity Level”


Successful customer relationships are based on active listening. As customers have more access to new channels to learn about products and services, their expectations of how companies listen and respond are changing.  How mature is your company’s ability to understand and engage with customers?  Learn where your company falls on the relationship maturity spectrum and hear practical steps to improve customer engagement.

In this webinar, discover:

  • What technologies are available to help marketers be better listeners
  • Where you fall on the relationship maturity spectrum
  • What preference management is and how it helps fill the gaps
  • Practical steps to improve customer engagement



Sponsored By:

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The participation of our sponsors in this webinar enables us to provide this event free of charge to you. Part of the value we are able to provide our sponsors is information they can use to more effectively market their products and services. Accordingly, by agreeing to register for this event, you agree that we may share your registration information with our sponsors. We do not permit these companies to use your personally identifiable information without your permission for any purpose other than to send you information about their own products and services. To learn more about Chief Marketer's privacy policy, click here.