How to Digitize Customer Service: Five Tips From Forrester
Tips from Forrester on how to digitize customer service.
Tips from Forrester on how to digitize customer service.
Google announced it would delay cookie deprecation for another two years.
In light of Apple's new app tracking rules, marketers can focus on growing email marketing and consider other opt-in channels.
To compensate for being unable to meet the high demand for its products during the pandemic, Clorox turned to AI and chatbots.
Ways in which brand marketers can increase sales and engagement through ecommere.
As brands explore alternatives to third-party cookies, marketers can take a page from the pharmaceutical industry.
Tactics for converting omnichannel shoppers, from AI-based search to live chat to establishing a unified customer view.
Virginia is poised to join California in creating its own data privacy law. Here’s what marketers need to know about the bill.
Automation and AI technology can enhance email marketing campaigns through personalized messaging, market segmentation and retargeting.
Following are ways in which marketers can evaluate emerging alternatives to third-party cookies.
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