Personalized, Customer Engagement with IBM Predictive Customer Intelligence

By: IBM
Length: 12 pages
Type: eBook

IBM The Customer Experience White paper WhitepaperCustomers today expect more than they ever have. They have instant access to unlimited information on products and services. To set themselves apart and earn customer loyalty, companies need to provide personalized, relevant and proactive service that’s consistent across channels.

Read this flipbook to see the crucial role customer analytics targeted recommendations and automated customer offers play in transforming the customer experience and boosting the bottom line.

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IBM The Customer Experience White paper

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