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Chief DATA Marketer
Best practices in prospecting & mining customer data
from the editors of Chief Marketer, Promo and DIRECT
April 12, 2013
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Customer Experience is the Differentiator
By Mark Cooper
As O2 experienced last year, Twitter can blow up immediately when a problem occurs. But the UK-based wireless provider turned things around quickly with personal replies, empathy and humor. Learn how your company can use social and mobile to create true customer experiences that differentiate your brand.
FULL ARTICLE
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Chief Marketer Listline April 12
By Chris DeMartine
Each week, Chief Marketer and NextMark offer a selection of files new to market. Lists featured this week include Tafford Uniforms PIP and Friends of Israel Disabled Veterans.
FULL ARTICLE
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