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Chief DATA Marketer

Best practices in prospecting & mining customer data

from the editors of Chief Marketer, Promo and DIRECT

April 12, 2013

Chief WEB Marketer
 
Customer Experience is the Differentiator
Drive Conversions by Making Interactions More Relevant
Chief Marketer Listline April 12

Customer Experience is the Differentiator

By Mark Cooper

O2-siteAs O2 experienced last year, Twitter can blow up  immediately when a problem occurs. But the UK-based wireless provider turned things around quickly with personal replies, empathy and humor. Learn how your company can use social and mobile to create true customer experiences that differentiate your brand.

FULL ARTICLE

Drive Conversions by Making Interactions More Relevant

By John Kottcamp

oreo-tweetTo be relevant, brands need to add the dimensions of time and context to all their customer interactions. Oreo illustrated that perfectly with its "Dunk in the Dark" tweet during the Super Bowl blackout. 

FULL ARTICLE

Chief Marketer Listline April 12

By Chris DeMartine

tafford-595Each week, Chief Marketer and NextMark offer a selection of files new to market. Lists featured this week include Tafford Uniforms PIP and Friends of Israel Disabled Veterans.

FULL ARTICLE

 

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