Pew: Only 8% of U.S. Cellphone Users Check in or Share Their Location

According to the Pew Internet & American Life Project, 91 percent of adults in the U.S. own a cellphone. Unsurprisingly, the majority of these cellphone owners use their cellphones to access the Internet and send or receive email. The survey of 2,252 adults ages 18 and older, conducted by Princeton Survey Research Associates from April…

Stop buzzwords

Get Rid of These 4 Terms From Your Marketing Vocabulary

|  by Chief Marketer Staff

Dan Stasiewski (Kuno Creative) The world of marketing is filled with buzzwords that tend to have little meaning and distract from more important things. “Marketing automation,” “keyword rank,” “link building” and “humanize” are four terms that marketers should drop from their vocabulary.

Happy customer

5 Ways for Retailers to Improve Customer Retention

|  by Chief Marketer Staff

Francois Bondiguel (Growmap) Companies spend plenty of money to get more customers, but not enough of them are investing enough resources to keep the customers they’ve already earned. Here are five steps to improve customer retention: get to know them, keep them happy, incentivize and reward loyal customers, provide great customer service, and offer helpful…

Mobile retail

The 4 Keys to Successful Mobile Marketing for Retailers

|  by Chief Marketer Staff

Steve Schuler (Yahoo Advertising) Advertisers need to respond to the increasing demand for more personalized mobile experiences. Online-to-offline mobile retail campaigns have to be localized, personalized and measured. These three elements must be blended together to create mobile campaigns consumers will love.

Infographic: ‘The Dynamic Duo: Marketing Automation and CRM Platforms’

Salesforce has put together an infographic showing what the integration of marketing automation and CRM platforms looks like. “While CRMs and marketing automation have a lot to offer on their own, integrating the two systems can provide your organization with a supercharged suite of tools that can give sales and marketing teams a dramatic edge…

How to Perform Damage Control and End the Cold War Between Sales and Marketing

By Debbie Qaqish, principal partner and chief strategy officer for The Pedowitz Group This is the eighth in a series of articles taking the CMO back to school to learn how to drive repeatable, predictable, scalable revenue performance from marketing. We call this revenue marketing. One foundational aspect of revenue marketing is the "Revenue Marketing…