Personalization vs. Customization: How Marketers Can Deliver What Consumers Want
Many consumers say they think personalization is a superficial tactic. But it's popular among marketers. Where's the disconnect?
Many consumers say they think personalization is a superficial tactic. But it's popular among marketers. Where's the disconnect?
Even in a digital world, don't forget real face-to-face conversations when it comes to generating customer feedback.
Lists featured this week include Casual Living Magazine and Highlights Hello.