Unified Databases, E-mail Hygiene Pay Out For Eldorado Resorts

|  by Beth Negus Viveiros

At Eldorado Resorts, databases talk to each other before talking to guests. These conversations keep members of its loyalty program from being bombarded with too many solicitations—or, even worse, with inappropriate messages. This quantity control effort is relatively new. Up through the summer of 2010, Eldorado's various business departments, including its restaurants, casinos, showrooms, concert…

Why Marketers Fail to Send Dynamically Segmented Emails

|  by Chief Marketer Staff

Most direct mailers segment their promotions to customers, sending offers that their analytics have determined will be most responsive to this particular product or offer. They do this because it is a profitable approach. Dynamically segmented direct mail boosts conversions and profits.